Holiday Delays


The US Post Office is currently experiencing a delivery delay of 4-5 days with our print catalogs.

Due to this delay we have extended the expiration dates of the promotions/coupons that appear on the catalogs through 12/29/21.

While most package carriers have expanded their delivery capacity, delays still occur due to staffing shortages and increased home delivery demand. We recommend you shop early to ensure desired receipt time.

In addition, SYW continues to experience inventory shortages and long lead times. We are in regular communication with our vendors, however, manufacturing has had challenges due to lack of raw materials, as well as, staffing shortages. The backlog of cargo ships at US ports puts additional strain on the entire supply chain.

To check status of your order, please login to your account. We will do our best to provide order confirmation emails and status updates so that you can track your order and know when to expect it. Stay in touch through

Thank you for your patience and continued understanding. We look forward to serving you!


Your Friends At Sturbridge Yankee Workshop

Customer Service Number: 1.800.343.1144

Monday - Friday: 8:00 am - 8:00 pm ET
Saturday: 9:00 am - 5:00 pm ET
Sunday: Closed